NCC Best Practice Guide for Leisure Vehicle Dealerships - Flipbook - Page 15
leading & promoting the industry
GUIDANCE FOR LEISURE VEHICLE
The result of the check should be discussed
DEALERSHIPS
with the customer who should be given a
This is what the dealership should follow to
copy, with a second copy of the result to be
meet the Standard opposite
retained on file by the dealership. Please
see the NCC TowCheck website for more
You will explain how payloads operate in
information on this service: https://www.
general and specifically in relation to the
towcheck.co.uk/
vehicle that the customer is interested in
and the effect that any proposed accessories
For customers new to towing you should
may have on their ability to use the vehicle
discuss and suggest relevant trailer training
effectively.
courses including those available from the
Camping and Caravanning Club, Caravan
Copies of the following NCC consumer
and Motorhome Club and those offered
guides:
under the government approved Accredited
• The NCC Motorcaravan Guide
Trailer Training Scheme including https://
• The NCC Caravan Towing Guide
safetowingscheme.co.uk/find-an-approved-
should be provided in either hard or
trainer/.
electronic version to every customer
considering purchasing a motorhome or
touring caravan.
Copies of these guides can be requested
from the NCC via email: info@thencc.org.uk
You will check the customers driving licence
to confirm that they are correctly licensed
to drive the vehicle they are considering.
In all cases where a touring caravan is
being purchased an industry recognised
service (such as NCC TowCheck) should
be used to confirm the legality and safety
of the proposed caravan and tow-vehicle
combination.
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