NCC Best Practice Guide for Leisure Vehicle Dealerships - Flipbook - Page 10
NCC BEST PRACTICE GUIDE
For Leisure Vehicle Dealerships
2. MARKETING AND ADVERTISING
2.1 MAKING THE GUIDE AVAILABLE
STANDARD
GUIDANCE FOR LEISURE VEHICLE
This is what the leisure vehicle dealership
DEALERSHIPS
should do for you, the purchaser of the
This is what the dealership should follow to
motorhome/touring caravan
meet the Standard opposite
Leisure vehicle dealerships who are members
NCC member dealers should use the NCC
of the NCC will prominently display the NCC
logo in accordance with the NCC’s brand
member dealer logo in all sales offices and on
guidelines. An NCC member dealer can also
all marketing material including printed and
incorporate the NCC logo into their website.
digital and on their website.
A copy of this guide should be provided to
Dealerships will provide a copy of this guide to
the customer in advance of any sale. If the
any prospective motorhome / touring caravan
customer requests, a ‘sample’ copy of the
purchaser and the guide should also be made
sales order form and the sales terms and
available as a digital download from their
conditions, this should also be provided. The
website. If requested, a draft copy of their sales
customer shall be given as much time as they
terms and conditions should also be made
require to review this documentation prior to
available prior to purchase.
agreeing to the purchase.
As a potential buyer you can expect to have
Copies of this guide may be supplied in hard
as much time as you need to review all
copy or electronic form and made available
documentation before committing to the
as a digital download from the dealership’s
purchase.
website.
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